Please read these terms and conditions carefully before using the jomcuci my platform. By registering or using our services, you agree to comply with all rules stated herein.
Each individual is permitted to hold only one registered account on jomcuci my. Duplicate accounts will be suspended and balances may be frozen pending investigation.
The jomcuci my platform is open only to users aged 18 and above. Age verification is conducted through a strict KYC process before any withdrawal is permitted.
Player funds are kept in accounts separate from the company's operational funds. 256-bit SSL encryption protects every financial transaction made on the platform.
All games on jomcuci my use an RNG system certified by an independent body. Game outcomes are entirely random and cannot be manipulated by any party.
All withdrawal requirements are clearly stated at the time of registration and when claiming a bonus. No additional conditions are imposed without prior notice.
Jomcuci my provides deposit limit, loss limit, and self-exclusion tools for all users. We prioritise player wellbeing above platform profits.
Welcome to jomcuci my. This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and jomcuci my ("Platform", "We"). By registering an account, making a deposit, or using any service on the jomcuci my platform, you agree to be bound by all terms set out in this document.
These Terms and Conditions are supplementary to the Privacy Policy and all specific game rules published from time to time. In the event of any conflict between these terms, these general Terms and Conditions shall prevail unless otherwise specifically stated.
To use the jomcuci my platform, you must meet all of the following eligibility requirements:
Each user is permitted to hold only one (1) registered account on the jomcuci my platform. Registering multiple accounts — whether using the same name, phone number, email address, device, or payment method — is strictly prohibited. Any duplicate accounts detected will be suspended, and balances across all related accounts may be frozen pending investigation.
You are solely responsible for keeping your username and account password secure. jomcuci my will not be liable for any loss or damage arising from your failure to protect your login credentials.
The Know Your Customer (KYC) process is mandatory for all members before the first withdrawal is permitted. Required documents include a valid identity card or passport, proof of current address, and proof of the payment method used. The KYC process is typically completed within 24–48 hours of receiving complete documentation.
Jomcuci my supports a wide range of deposit and withdrawal methods, including FPX (over 20 Malaysian banks), Touch 'n Go eWallet, GrabPay, Boost, MAE by Maybank, as well as Visa and Mastercard credit and debit cards. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.
Deposit Requirements: The minimum deposit is RM10 for most payment methods. There is no maximum deposit limit for fully KYC-verified accounts. Deposits are typically credited to your account within minutes, depending on the chosen payment method.
Withdrawal Requirements: The minimum withdrawal is RM30. Withdrawals are processed in under 3 minutes for fully verified accounts. All withdrawals must be made to the same payment method used for your deposit, except in special circumstances approved by the jomcuci my team.
All bonuses and promotions offered by jomcuci my are subject to rollover requirements and specific conditions stated alongside each offer. These conditions are clearly published on the relevant promotions page and must be read and understood before any bonus is claimed.
Rollover Requirements: Rollover is the total wagering amount that must be completed before bonus funds can be withdrawn. For example, a RM100 bonus with a 10x rollover means you must place bets totalling RM1,000 before those bonus funds are eligible for withdrawal. Rollover requirements vary by bonus type.
The jomcuci my VIP Programme consists of six tiers — Bronze, Silver, Gold, Platinum, Diamond, and Crown Elite. Tier eligibility is determined by cumulative deposits and updated automatically. VIP privileges include higher weekly cashback, a personal account manager, and increased wagering limits. Full details of the VIP programme can be found on the VIP us.
All games on the jomcuci my platform have specific rules published in their respective game help sections. Users are responsible for understanding the rules of each game before placing a wager. jomcuci my is not liable for any losses arising from a user's failure to understand the game rules.
Users are required to conduct themselves with respect and civility towards all other users and jomcuci my staff at all times. Inappropriate behaviour, the use of abusive language, or threats directed at staff and other users are strictly prohibited.
In the event of a technical disruption or disconnection during gameplay, jomcuci my will attempt to restore the game state based on server records. In cases where restoration is not possible, the affected wager may be returned to the user's account balance in accordance with platform policy. The decision of the jomcuci my technical team in such matters is final.
Users may close their account at any time by contacting the jomcuci my support team via live chat. Prior to closure, all valid funds in the account will be returned to the user once all applicable rollover conditions are met and the verification process is complete.
Jomcuci my reserves the right to suspend or close a user's account without prior notice under the following circumstances:
In cases of closure due to a terms violation, jomcuci my reserves the right to hold the account balance while an investigation is conducted. If the violation is proven, the balance may be fully forfeited. Users whose accounts are closed due to a terms violation are not permitted to register a new account.
The jomcuci my platform is provided "as is" and "as available". While we strive to ensure the platform operates without interruption 24 hours a day, 7 days a week, jomcuci my makes no guarantee that the service will always be available, error-free, or free from security vulnerabilities.
Jomcuci my is not liable for any indirect, consequential, special, or punitive losses arising from the use of the platform, including but not limited to loss of anticipated winnings, loss of profits, or business interruption.
These Terms and Conditions are governed by applicable law, and any disputes shall be resolved through arbitration or appropriate legal channels in accordance with the relevant jurisdiction. The official languages for any legal communication are Bahasa Malaysia and English.
Jomcuci my reserves the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the jomcuci my platform, unless otherwise stated.
We will endeavour to notify users of significant amendments via in-platform notifications or registered email. However, it is the user's responsibility to periodically review this Terms and Conditions page to ensure you are always aware of the latest version in effect.
This document, together with the Privacy Policy and specific game rules, forms the entire agreement between you and jomcuci my regarding use of the platform. Any prior verbal or written agreements that conflict with this document are null and void.